Verify that all available updates for the Outlook desktop client have been applied. Verify that the users are running Outlook 2013 or later. The meeting add-in can’t be installed when using only the Teams web client. Verify that the users have the Teams desktop client installed. This update is required for the Teams Meeting add-in to work. If the users are running Windows 7, install the Update for Universal C Runtime in Windows. If you’d like to perform the checks and make the fixes manually, do the following: For details about using the command-line version of the Assistant to troubleshoot issues with the Teams Meeting add-in, see Enterprise version of Microsoft Support and Recovery Assistant. The Enterprise version of the Assistant is a command-line version that can be scripted to detect and fix most of the issues automatically without requiring user interaction. If you’re an administrator who has multiple users affected by the issues with the Teams Meeting add-in, you can use the Enterprise (command-line) version of the Assistant.

The Assistant is the recommended solution to perform automated troubleshooting steps and make the required fixes.ĭownload the Assistant The Enterprise (command-line) version of the Assistant If the policies are assigned correctly, but you’re still unable to install the add-in, or if you’re not an administrator, download and run Microsoft Support and Recovery Assistant by selecting the button below. Use Microsoft Support and Recovery Assistant

For more information, see Meeting policy settings. For more information, see Set your coexistence and upgrade settings.Ī Teams Meeting policy that permits the Outlook add-in to be installed. Verify that the following policies are assigned to the affected users:Ī Teams Upgrade policy which enables scheduling meetings in Teams. If you’re a Microsoft Teams administrator and your users aren’t able to install the Teams Meeting add-in for Outlook, schedule Outlook meetings from Teams, or schedule Teams meetings from Outlook, try the following steps to troubleshoot and resolve the issue.

Schedule a skype meeting in outlook